Reporting A Lost Or Stolen Card

Reporting A Lost Or Stolen Card

Please call us immediately if your card is lost or stolen, we will cancel your card and replace your card upon request.

Centre Contact Number
AFFINBANK Contact Centre 03-8230 2222

If you are abroad and your card is lost or stolen, you may call us or report it to VISA or Mastercard Assistance Centres or their affiliates.

Visa Global Customer Assistance Services

Centre Contact Number
VISA Emergency Assistance Centre toll-free number (Malaysia) 1 800 802 997
Alternatively you may place a collect call from anywhere in the world +1 303 967 1090

Mastercard Global Service™

Centre Contact Number
Mastercard Emergency Service toll-free number (Malaysia) 1 800 804 594
For emergency within the United States 1-800-627-8372
For emergency outside the United States 1-636-722-7111

Please click the following for more information on:

Retail Internet Banking

Corporate Internet Banking

Contact Us

Contact Centre
03-8230 2222

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