Individuals (New Fee and Charges)

Individuals (New Fee and Charges)

Intrabank Funds Transfer

No Items Channels
Internet banking Mobile banking ATM Over-the-counter (OTC)
1 Fees and Charges (RM per transaction) NIL N/A NIL NIL
2 Daily transaction limit (RM per day)
  1. Own Account Transfer - No limit
  2. 3rd party Transfer - RM10,000
N/A
  1. Own card Account Transfer - No limit
  2. 3rd party Transfer - RM3,000 combined limit with cash withdrawal
No limit (Subject to available fund)
3 Payment reference        
  (i) Availibility of payers' names and payment references in beneficiaries' bank statement YES N/A NO YES
  (ii) Availibility of beneficiaries' names and payment references in payers' bank statement YES N/A NO YES
4 Operating hours 24/7 N/A 24/7 Banking Hours*
    For all channels
5 Crediting time        
  (i) Monday - Friday Immediate N/A Immediate Immediate
  (ii) Non-business days Immediate N/A Immediate N/A
6 Refund time N/A N/A N/A N/A

*Banking Hours:
Peninsular Malaysia
9:15 am to 4:15 pm (Monday to Thursday)
9:15 am to 4:00 pm (Friday)

Kelantan & Terengganu
9:15 am to 4:15 pm (Sunday to Wednesday)
9:15 am to 4:00 pm (Thursday)

Sabah & Sarawak
9:00 am to 4:00 pm (Monday to Friday)

Interbank GIRO (IBG)

No Items Channels
Internet banking Mobile banking ATM Over-the-counter (OTC)*
1 Fees and Charges (RM per transaction) RM0.11 per transaction (inclusive of 6% GST) N/A RM0.32 per transaction (inclusive of 6% GST) RM 2.12 per transaction (inclusive of 6% GST)
2 Daily transaction limit (RM per day) RM 50,000 combined limit with IBFT N/A RM 50,000 Combined limit with IBFT RM1,000,000.00
3 Payment reference        
  (i) Availibility of payers' names and payment references in beneficiaries' bank statement YES YES YES YES
  (ii) Availibility of beneficiaries' names and payment references in payers' bank statement YES N/A N/A YES
4 Future-dated payments YES N/A N/A NO
5 Operating hours 24/7 N/A 24/7 Banking Hours*

Note: Fees and charges are inclusive of 6% GST
* FOC for senior citizens and the disabled persons (OTC Service Only)

Interbank Giro (IBG) Transaction Time)

    Internet Banking And Over-the-counter (OTC)
1 **Crediting time **Funds Received by Beneficiaries **Refund for Unsuccessful Transactions
  (i) Monday - Friday      
  Before 5.00am Same business day By 11.00am By 5.00 pm
  5.01am-8.00 am By 2.00pm By 8.20 pm
  8.01am-11.00am By 5.00pm By 11.00 pm
  11.01am-2.00pm By 8.20pm By 11.00 am, next business day
  2.01pm-5.00pm By 11.00pm
    After 5.00pm Next business day By 11.00am By 5.00 pm
  (ii) Non-Business Days (Saturday, Sunday and Federal Territory Public Holidays) Next business day By 11.00am By 5.00 pm
 
    ATM
2 **Crediting time **Funds Received by Beneficiaries **Refund for Unsuccessful Transactions
  (i) Monday - Friday      
  Before 4.00am Same business day By 11.00am By 5.00 pm
  4.01am-7.00 am By 2.00pm By 8.20 pm
  7.01am-10.00am By 5.00pm By 11.00 pm
  10.01am-1.00pm By 8.20pm By 11.00 am, next business day
  1.01pm-4.00pm By 11.00pm
    After 4.00pm Next business day By 11.00pm By 5.00 pm
  (ii) Non-Business Days (Saturday, Sunday and Federal Territory Public Holidays) Next business day By 11.00pm By 5.00 pm

**Under normal circumstances

Instant Interbank Funds Transfer (IBFT)

No Items Channels
Internet banking Mobile banking ATM
1 Fees and Charges (RM per transaction) RM0.53 per transaction (inclusive of 6% GST) N/A RM0.53 per transaction (inclusive of 6% GST)
2 Daily transaction limit (RM per day) RM 50,000 combined limit with IBG N/A RM 50,000 combined limit with IBG
3 Payment reference      
(i) Availibility of payers' names and payment references in beneficiaries' bank statement YES N/A NO
(ii) Availibility of beneficiaries' names and payment references in payers' bank statement YES N/A NO
4 Operating hours 24/7 N/A 24/7
    For all channels
5 Crediting time      
  (i) Monday - Friday Immediate N/A Immediate
  (ii) Non-business days Immediate N/A Immediate
6 Refund time N/A N/A N/A

Note: Fees and charges are inclusive of 6% GST

Rentas

No Items Channels
Internet banking Mobile banking Over-the-counter (OTC)
1 Fees and Charges (RM per transaction) N/A N/A RM 5.30 per transaction (inclusive of 6% GST)
2 Payment reference      
(i) Availibility of payers' names and payment references in beneficiaries' bank statement N/A N/A YES
(ii) Availibility of beneficiaries' names and payment references in N/A N/A YES
3 Operating hours N/A N/A Banking Hours*
    For all channels
4 Crediting time      
  (i) Monday - Friday N/A N/A RFI crediting time
  (ii) Non-business days N/A N/A N/A
5 Refund time N/A N/A Upon receipt from Recipient Bank

Note: Fees and charges are inclusive of 6% GST

Other related fees/charges for online banking (internet and mobile banking)

No. Items RM
1 Other related charges  
  (i) Maintenance / subscription fee NIL
  (ii) Security tokens NIL
  (iii) Annual digital certificates NIL
  (iv) Salary payment / payroll NIL
  (v) Notification / SMS NIL
  (vi) Training NIL
2 Incentives and packages NIL
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