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Announcement


Change of AFFINBANK Contact Centre Telephone Number and Cessation of AFFINBANK World Mastercard Facsimile (Fax) Number.

NOTIS
 
Change of AFFINBANK Contact Centre Telephone Number and Cessation of AFFINBANK World Mastercard Facsimile (Fax) Number.
 
Dear valued Cardmembers,
 
Please be informed that the following contact numbers will be changed or ceased effective from 28 February 2018:
  1. Change of AFFINBANK Contact Centre telephone number and AFFINBANK World Mastercard Dedicated Line; and
  2. Cessation of AFFINBANK World Mastercard fax number.
Following are the existing and new contact numbers:
 
Cards Existing number New number
AFFINBANK World Mastercard Telephone number:
a. 03-5517 9999 (daily operating hours from 8.45 a.m. to 5.45 p.m., including public holidays, except Friday from 8.45 a.m. to 4.45 p.m.); or
b. 03-2028 6300 (after operating hours).
Telephone number:
03-8230 2323
                               
Fax number:
03-5510 0745
Fax number:
03-2026 1424
AFFINBANK Generic Credit Card (AFFINBANK Mastercard Gold, AFFINBANK Visa Gold, AFFINBANK Touch ‘n Go Mastercard Gold, AFFINBANK Mastercard Classic, AFFINBANK Visa Classic, AFFINBANK Touch ‘n Go Classic, AFFINBANK Mastercard Basic, AFFINBANK Visa Basic and AFFINBANK BHPetrol Touch & Fuel Mastercard Contactless) Telephone number:
a. 03-5522 3000 (daily operating hours from 8.00 a.m. to 9.00    p.m., including public holidays); or
b. 03-2028 6300 (after operating hours).
Telephone number:
03-8230 2222

Please call our new AFFINBANK Contact Centre telephone number and AFFINBANK World Mastercard Dedicated Line for all inquiries related to AFFINBANK Credit Cards. We look forward to improve our service level and serving you in the future.

Thank you for your kind attention and continuous support for our AFFINBANK Credit Cards.  
 
Terima kasih
 
Affin Bank Berhad
Jabatan Perniagaan Kad
 

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