The 6-month automatic moratorium period ends on 30 September 2020. Evaluate your current and expected financial position so we can make the necessary arrangements as early as possible.

The Financial Assistance Instalment Relief (FAIR) is a specially customized and supportive financial assistance solutions to customers during these challenging times for customers from the various customer segments, namely individuals, SME and Corporate customers. Customers can come forward to the Bank and be considered for the assistance to ensure continuation of their business.

AFFINBANK would like to reassure our customers that we will extend support and provide assistance where necessary. Whilst we have started reaching out to customers to better understand individual circumstances, we can further help if customers who feel they require further assistance to also reach out to us.

Please click here for a list of Frequently Asked Questions (FAQs) on our FAIR program. Please also stay updated with any latest information on FAIR through this website.

For SME customers, please click here for the list of FAQs.

Please click here to apply.

Please also reach out to us through the following contact points to discuss any possible financial concerns prior to the end of the moratorium period.
• Via telephone – 03-8230 2222
• Via email –  i) Community Banking - yourvoice@affinbank.com.my
                      ii) Enterprise Banking - smecare@affinbank.com.my
                      iii) Corporate Banking - corpbank.enquiry@affinbank.com.my

#StaySafe and do your banking transactions using the Bank’s Retail Internet Banking & Corporate Internet Banking platform at www.affinonline.com. #YouMatterToUs.