News

Announcement


REVISED FINANCIAL RELIEF PLAN

Dear valued customers,
 
To alleviate financial burden of affected customers going through market uncertainties and financial hardship, the Bank will provide a comprehensive financial relief including moratorium up to six (6) months and Restructuring and Rescheduling (R&R) of financial facilities.
 
Eligible customers will be granted an Automatic Financial Relief for six (6) months starting from 1 April 2020.
  • Click here for General Frequently Asked Questions.
    Click here for the Credit Card Term Loan / Financing Form
    For Retail Customers who wish to opt out from the automatic moratorium, please click here.
    Email to yourvoice@affinbank.com.my.
  • Click here for SMEs Frequently Asked Questions. 
    For SME customers who wish to opt out from the automatic moratorium, please click here.
  • For Corporate Banking customers, please click here.
  • Click here for BNM FAQ for Measures to Assist Individuals, SMEs and Corporates Affected by COVID-19.
Customers are also advised to #StaySafeAtHome and do their banking transactions using the Bank’s Retail Internet Banking & Corporate Internet Banking platform at www.affinonline.com. For any enquiries, call the Bank’s Contact Centre at 03-8230 2222 or email to yourvoice@affinbank.com.my

Retail Internet Banking

Corporate Internet Banking

Contact Us

Call Centre
03-5522 3000

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